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title: Charlotte Street Surgery - Practice Information
heading: Practice Information
body:
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Address:
The Surgery
Nithbank
Dumfries
DG1 2SD
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Telephone:
Dumfries 267626
Fax:
Dumfries 244640
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Since a fire at the Charlotte Street in 2006, the surgery has been
located on the old hospital site at Nithbank. The surgery set up as
a general practice surgery since the 1880’s serving the people of
Dumfries. The original surgery building was built in the 1840’s and
was a branch of the Western Bank for many years. About 1885 a Dr Clark
set up a practice in the building and was later joined by Dr Joe Hunter.
He was Liberal M.P. for the area as well as a G.P. Dr Hunter retired
after the First World War and his nephew Dr AJ Gordon-Hunter came to
Charlotte Street about 1919. He was a G.P., Surgeon, Police Doctor,
Prison Doctor, delivered babies in Charnwood and was Doctor in charge
of the Infectious Diseases Hospital in Greenbrae Loaning. He lived
in Charlotte Street until 1953 when he moved to Glencaple. In 1958
when he retired he sold the Building to Dr’s MacNish, Murray, Carrie
and Hutchison for £5300 and this included a large garden, which is now
the car park adjacent to the surgery.
We are currently working with the Health Board to progress a move to
include a move to purpose built premises. We are hoping this build will
be completed by 2010.
The NHS is a very large part of the public sector. A full list of
local General Practices can be found on the web site below or click
on the links tab and then the Show website link:
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There are five full time and two part time doctors at the surgery.
Occasionally locum doctors are employed by the practice to cover absences.
The Doctors:
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Dr. Ronald. I. McGrouther
MBChB (1982 Edinburgh) DRCOG MRCGP
Dr. Robert. A. Currie
MBChB (1982 Edinburgh) MRCGP
Dr. Jean. E. Robson
MBBS (1980 London) FRCGP DRCOG Dip Sport Med
Dr. John. W. Clyde
MBChB (1991 Edinburgh) MRCP MRCGP DCH
Dr. Ann. R. Auld
BSc HON (Medical Science) MBChB (1986 Edinburgh)
Dr. Paul. M. Robson
MBChB (2002 Glasgow), DCH, MRCGP
Dr. Joanna. L. Zakrzewski
MbBchir, BAHons,MRCGP,DRCOG,DFFP
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Practice Manager:
Practice Nurses:
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Trish Clyde - Nurse Practitioner
Jane Murray
Susan Hall
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Healthcare Assistants:
Receptionists:
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Siobhan O'Connor - Reception Manager
Jan Buchanan
Christine Dickson
Lorna Erskine
Kirsty McMinn
Gail Hawker
Aisling Vaughan
Jillian Carmichael
Lesley Young
Sheila Wallace
Maureen Gargan
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Medical Secretaries:
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Laura Currie
Natalee Paul
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Computer Operators:
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Sandra Loy
Margaret Duffy
Lindsay Tedford
Pamela Sharkey
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Surgeries are by appointment only but run for most of the day, Monday - Friday.
Office hours 8.30 - 5.00 pm Monday - Friday.
We also offer early morning surgeries from 7:10 a.m.on a Monday, Wednesday and Thursday.
There is also an emergency surgery each day at 11.00am for which appointments
are only available on the day. This surgery is only for things that can't wait until a
regular surgery. We will always see patients with urgent problems the same day but
cannot guarantee that it will be your usual doctor.
You may make an appointment to see any doctor you wish but, if possible, it is
better to try to arrange to see the same doctor, especially if you have a chronic
condition.
You can make an appointment in person or by phoning the surgery.
Doctors are also available for telephone consultations from
10.45 - 11.00am.
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We request that if at all possible you attend the surgery to see the doctor. Home
visits take much longer and the surgery is better equipped for examination and
tests. However, if you are unable to attend please phone before 10.00 am (except
in an emergency). The receptionist will ask for some details to allow the doctors to
prioritise the visits. This information is confidential. If a doctor is available, they may
speak to you to get more details.
As far as possible the doctor who visits will be your usual doctor but this cannot be
guaranteed.
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If you require a doctor outside surgery hours, phone the surgery number and you
will be put through to the 'After Hours Medical Service'. The receptionist will need
to take some details - name, address, phone number, as well as some details about
the problem. This is so that the doctor has some information as to which calls to
deal with first. The doctor will phone you back within minutes and advise you.
If you require to be seen this will be done in the 'Out of Hours Centre' at DGRI. If the doctor feels you are too ill to come to the centre. He/she
will arrange for a doctor to visit.
The Afterhours Medical Service is run by the locoum doctors and all the doctors
involved are employed by D&G Health Board. It offers an excellent standard of medical care but it
is only for emergencies that cannot wait until the surgery is open.
NHS 24
Round the clock health advice and support may be obtained by telephoning; 08454 242424 alternatively you may visit them on the web at, www.nhs24.com
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The surgery runs a full range of clinics and other services for patients.
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Diabetic Clinic - This is held Monday 9.00 - 12.30 pm and Wednesday 9.00 - 11.00 am
by a Doctor and practice nurse. By appointment
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Asthma Clinic - Monthly Friday 2.00 – 5.20 pm. By appointment
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Well Woman Clinic - Monday from 11.30 to 12.30 pm and 4.00 - 5.00 pm
and Friday 9.00 - 11.00 am with practice nurse and doctor. By appointment.
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Immunisation Clinic - Thursday from 2.00 - 3.00 pm. appointment
times will be notified to patients.
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Travel Clinic - Thursday from 4.00 - 5.00 pm. by appointment.
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Cardiovascular screening - Tuesday from 9.00 - 11.00 am.
and Wednesday 8.30 - 12.30 pm.
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Child Health Surveillance Clinic - Run by doctor and health visitor for screening
checks and first immunisation. Appointments are sent to patients.
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Minor Operations - Many minor operations can be carried out at the surgery
e.g. removal of skin tags, ingrown toenail removal, injections of joint. These are
carried out on alternate Thursdays 4.00 - 6.00 pm.
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Cryotherapy - There is also a separate clinic for liquid nitrogen treatment of
warts and other skin complaints done by the nurse on alternate Tuesdays 4.00 – 5.00
Ask the doctor or nurse if this treatment would be appropriate for you.
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Maternity Services - All the doctors provide full antenatal and post-natal care
for their pregnant patients. This is done during normal surgery times between the
following times Thursday 2.00 – 4.00 pm. and is conducted by the surgery
midwives.
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Test Results - these are available by phoning reception after 1.30 p.m.
and before 5.00 pm Monday to Friday. Your doctor will have seen the results and
have left word as to what they mean. You may be asked to make an appointment to
discuss the results. This is common and does not necessarily mean there is anything
to worry about.
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Repeat Prescriptions - If your doctor wishes you to continue on a medicine for
a period of time he/she may put the medicine on the repeat prescriptions list. When
you receive your prescription there will be a form attached with your list of repeat
medicines. When you require more, simply tick the box next to the medicine you
require and hand it in to the surgery. Please allow 48 hours for this request to be
processed this does not include Saturday or Sunday.
Alternatively, you can also order your repeat prescriptions online by clicking
here.
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